Fast reply

Cancellation Policy

Fair booking terms on deposits, changes and late cancellations.

We keep booking simple: you get a clear orientational quote, optional deposit to hold your slot, and straightforward rules if your plans change.

Clean home hallway carpet — fair booking and cancellation terms with That Carpet Guy

Good to know

  • Free cancellation up to 48 hours before appointment
  • Deposits non-refundable under 48 hours
  • Reschedule where diary allows

Get a fast local quote

Open 24/7 for quote requests (AI-powered support). Cleaning appointments available 10:00–19:00, Mon–Sun (extended hours by request).

Tap to call or WhatsApp — we usually reply the same business day.