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Pet Stain & Odour Removal

Targeted pet accident treatment on carpets and upholstery in Penicuik, Midlothian and nearby — realistic about severe or repeated contamination.

Pet jobs use the full professional sequence with extra Prochem enzyme / odour treatment where needed, then extraction so nothing sticky is left in the pile or foam.

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Pet Stain & Odour Removal photo

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Why we clean this way

Pet urine and vomit soak into fibres and often the backing — surface sprays only mask odour. We locate affected areas, apply appropriate Prochem biological or odour treatment, then run our full extraction process (Sebo DUO on carpet pile; soft hand brush and upholstery tool on fabric) so contamination is flushed and extracted, not trapped. Severe cases may need padding assessment; we will say so honestly.

How your clean works

Dry vacuum, Prochem pre-spray, agitation matched to carpet pile or fabric, then hot water extraction with the Puzzi. Optional finish add-ons on request — deodouriser, stain conservation and allergen elimination.

  1. Dry vacuum — Kärcher CV 30/1

    We vacuum affected carpet or fabric first to remove dry soil, hair, grit and dust before any moisture is used.

    Why: Loose dirt removed upfront lets pre-spray work on the fibres and keeps extraction water cleaner.

    upright brush vacuum — That Carpet Guy equipment
    upright brush vacuum
  2. Contamination mapping & Prochem pre-treatment

    We identify all affected patches (visual check and, where useful, moisture/UV cues) and apply Prochem pet stain / odour or biological pre-treatment with dwell time before the main clean.

    Why: Breaks down uric salts and organic matter so the extraction pass can recover them — treating only the visible top spot often fails on repeated accidents.

  3. Prochem pre-spray (matched to fibre and soiling)

    A Prochem pre-spray suited to pet contamination level and fibre type is applied evenly and given dwell time to break down oils and sticky soils.

    Why: Correct chemistry matters — the wrong product can leave residue, odour or damage on wool, synthetics or delicate weaves.

    prochem pre spray — That Carpet Guy equipment
    prochem pre spray
  4. Agitation — Sebo DUO on carpet pile

    The Sebo DUO is worked through the carpet pile on contaminated zones, helping the pre-spray reach into the yarns before rinsing.

    Why: Mechanical agitation on pile is standard in professional carpet cleaning; it lifts embedded soil that spray alone cannot reach.

    agitation brush — That Carpet Guy equipment
    agitation brush
  5. Rinse & extraction — Kärcher Puzzi 10/2 (30/1 tool)

    We rinse with a Prochem solution at the right pH for post-treatment extraction, using the Puzzi 10/2 and 30/1 head to spray, work lightly where needed, and vacuum dirty solution back out.

    Why: Hot water extraction flushes suspended soil and detergent away. Fibres should feel rinsed, not sticky or soapy when dry.

    spray extraction machine — That Carpet Guy equipment
    spray extraction machine
  6. Optional finish add-ons (on request)

    After extraction, when fibres are clean and moisture-controlled, we can quote optional Prochem treatments. Nothing is applied unless you ask — we confirm each add-on before we use it.

    Why: Finish treatments work best on a properly rinsed surface. Upsells are always optional and priced before application.

    • DeodouriserFresh finish after the clean, including a cherry fragrance option — ideal when you want a noticeable scent once drying is underway.
    • Stain conservationFibre protection to help guard against future spills and everyday soiling, so professional results last longer between visits.
    • Allergen eliminationTreatment focused on reducing allergens such as dust mites and pollen residues — popular in asthma-sensitive homes and pet households.

Guide prices

Indicative only — your exact quote is confirmed before we book. Full price list

Minimum call-out
£60
Mild pet / biological soiling on a line item
approx. ×2 guide on that item
e.g. one affected room or sofa — quoted before booking
Combined with full carpet / sofa clean
Quoted per scope
Often the best value when the whole area needs refresh

All figures are guide prices in GBP. Final price confirmed before booking. Minimum call-out £60 applies when the job total would otherwise be lower. We do not guarantee complete odour removal on severe or layered contamination.

Equipment & products

  • Kärcher CV 30/1 upright brush vacuum — dry soil removal before wet work
  • Prochem pre-spray and pH-matched rinse — selected for fibre type and soiling
  • Sebo DUO — mechanical agitation on carpet pile (not used on delicate upholstery faces)
  • Kärcher Puzzi 10/2 with 30/1 extraction tool — spray, rinse and vacuum recovery
  • Optional add-ons on request: Prochem deodouriser (cherry available), stain conservation, allergen elimination
  • Prochem pet stain, enzyme and odour-counteract products
  • Contamination mapping before wet work
  • Upholstery tool on fabric — soft hand brush only, no Sebo on fabric

Good to know

  • Book sooner after an accident for the best usual result
  • Optional add-ons on request: Prochem deodouriser (cherry available), stain conservation, allergen elimination
  • May recommend underlay replacement on extreme cases
  • Can be added to a standard carpet or upholstery visit

Real results

Your photos — before and after from recent jobs (not stock images).

BeforeAfterBefore and after carpet cleaning — Room before after
Room before after
BeforeAfterBefore and after carpet cleaning — Staris before after
Staris before after

Get a fast local quote

Open 24/7 for quote requests (AI-powered support). Cleaning appointments available 10:00–19:00, Mon–Sun (extended hours by request).

Tap to call or WhatsApp — we usually reply the same business day.